FedEx
FedEx Shipping Liability & Coverage
All our parcels are shipped with tracking and include standard liability coverage provided by FedEx (up to U $100). For higher-value items, we declare the appropriate value with the carrier to help ensure careful handling. Please note that in case of loss or damage during transit, compensation is limited to what the shipping provider covers under their terms. We are happy to assist with claim procedures, but cannot offer refunds or replacements beyond the carrier's compensation.
We choose FedEx as our shipping partner. FedEx is an international courier service operating through its own logistics network, offering reliable tracking, secure handling, and fast transit - especially suited for valuable or time-sensitive shipments. Unlike traditional postal services, which may pass packages between national providers, courier services manage the delivery process end-to-end, which can reduce risks and delays.
For less urgent or lower value items, local postal services may offer a more economical shipping option. We're happy to help you choose the best method for your needs.
Countries Fully Suspended by FedEx
These destinations are not served by FedEx Express for outbound shipments:
- Russia & Belarus - all service remain indefinitely suspended
- Ascencion, Equatorial Guinea, Guinea-Bissau, Sierra Leone, Central African Republic, Congo (incl. DRC), Comores, San Marino, Sudan, Somalia, Solomon Islands, Yemen, Syria, Iran, Cuba, North Korea, Myanmar Nauru, Niue, Kiribati, St. Pierre & Miquelon, Falkland Islands, Sao Tome & Principe, Tajikistan, Turkmenistan, Tuvalu, Venezuela, Wake Island, and several other smaller territories
What We Offer as Alternatives
If FedEx export service isn´t available, don't worry - our local postal services partner is here to help.
