Shipping Policy
Processing Time
Orders are typically processed within 2 business days after payment confirmation. Custom or special orders may require additional time, which will be communicated to you individually.
Shipping Methods & Delivery Times
We offer reliable global shipping through trusted carriers:
- Local Shipping Operator: 14 – 21 business days (insured up to 46 USD).
- FedEx: 1 – 5 business days (insurance according to FedEx liability terms).
Please note: Delivery times may vary depending on destination and unforeseen delays (e.g. customs, weather, carrier disruptions).
Shipping Fees & Free Shipping Thresholds
- Shipping costs are calculated at checkout based on destination and method.
- Free shipping: Orders above 200 USD (Local Shipping Operator) or 750 USD (FedEx).
- Some country-specific exceptions apply → see details here.
Siam Gems Club members may benefit from exclusive shipping advantages (see our SGC Benefits Page).
International Shipping & Customs
We ship to most countries worldwide. If your country does not appear at checkout, please contact us directly.
- Customers are responsible for customs duties, import taxes, or local VAT.
- In our experience, these fees are often zero or minimal for most destinations.
- Suspended destinations (temporary restrictions) will be listed here.
Order Tracking
As soon as your order is dispatched, you will receive a tracking number by email.
Lost or Delayed Shipments
While we ensure safe packaging and timely dispatch, Siam Gems Club cannot be held responsible for delays caused by carriers, customs, or other external factors.
- All shipping methods include insurance coverage up to the amounts listed above.
- Any remaining risk lies with the customer.
- In the rare case of a lost shipment, liability is limited to the insured value.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide photos. We will arrange a replacement or refund at no additional cost.
📧 For questions, please contact: info@siamgemsclub.com
Unlock our treasures
Rubies
A Glorious Gemstone
The Ruby is the red variety of the mineral corundum and is regarded as one of the four most valuable gemstones in the world due to its hardness and beauty.
The name "Ruby" is derived from the Latin word "rubeus", meaning "red".
While Rubies come in various shades, the market typically recognizes three primary classifications: "Pinkish-Red", "Pigeon's Blood", and "Royal Red". The latter also includes the "Dark Red" Rubies, which are predominantly found in Thailand, Cambodia, and a few East African countries.
The most sought-after and frequently crafted into fine jewelry are gemstones sourced from Thailand, Myanmar, and Sri Lanka. These regions yield the most intense colors and the highest quality gemstones.
The Ruby has captivated humanity for centuries, earning a reputation as one of the most legendary gemstones. Numerous myths and legends have surrounded the Ruby since antiquity; it was said to bring luck and protection against misfortune and evil spirits. Often referred to as the "blood of the earth", the Ruby historically symbolized courage and bravery, while in modern times, it represents love, passion, and energy.
At Siam Gems Club, we showcase the most vibrant hues of this coveted geme. A significant portion of our inventory is sourced directly from the mines in Thailand, with few stones imported from our neighbour Maynmar and through visiting partners from Mozambique and Madagascar. The allure of the Ruby continues to mesmerize, making it a timeless treasure in the world of gemstones.
Sapphires
The World of Sapphires
Sapphires are a captivating variety of the mineral corundum and rank among the most valuable gemstones in the world. Known for their remarkable hardness and beauty, Sapphires are second only to diamonds in terms of hardness, with Rubies which are red corundums, coming close.
The name "Sapphire" derives from the Greek word meaning "blue". When one thinks of Sapphires, the mind often conjures images of exquisite blue gemstones in various shades. These hues range from sky blue and pastel blues to deep indigo and nearly black tones. Each color typically reflects its geographical origin and is classified into numerous shades. Generally, only blue Sapphires without additional qualifiers are referred to simply as Sapphires.
However, the color spectrum of Sapphires extends far beyond blue. Pure corundum is categorized as a white or colorless Sapphire, also known as "Leuco Sapphire", and serves as an alternative in jewelry to white diamonds.
Meanwhile, the distinction between a pink-red Ruby and a pink Sapphire can be challenging to perceive with the naked eye, despite modern lab techniques providing reliable analyses.
Among the rarest and most sought-after is the Padparadscha Sapphire, showcasing a beautiful pink-orange or orange-pink hue, named after the Singhalesian word for lotus flower. Corundums in gem quality that are neither blue, colorless or red are collectively termed "Fancy Sapphires", marked by their distinct colors such as yellow Sapphire.
The Sapphire holds deep historical significance across cultures, symbolizing power, beauty and loyalty, while also being valued in esotericism and healing practices.
At Siam Gems Club, we proudly offer a diverse array of Sapphires in various colors sourced mainly from Thailand, Cambodia, Laos, and other regions, including Australia and Sri Lanka, alongside exquisite pieces from Africa through our traveling partners.
"In the ancient whispers of Persia, it was said that the earth rested upon a colossal sapphire, its deep azure hue reflecting the boundless sky above."
Handmade by Lianne
Lianne is an artist whose essence flows through every creation she touches. With an innate intuition and profound knowledge of gemstones, she crafts not just jewelry, but talismans imbued with love and energy. Each mala, each bracelet, each piece of beauty she creates is a journey, a meditative experience where time dissolves, and inspiration unfolds.
Lianne understands that these pieces are more than adornments; they are bridges connecting the wearer to their inner self and the universe. With every ornament strung, she channels intention, ensuring that the right jewel meets the right soul. Whether you seek it or it finds you, know that each treasure carries a whisper of the divine, inviting peace and harmony into your life.
The Significance of Gemstones
Gemstones have held deep meaning for centuries, revered not only for their stunning beauty but also for their powerful symbolism and unique energies. From ancient civilizations to modern-day practices, these precious stones have been believed to possess healing properties, bringing balance and protection to those who wear them. Many cultures associate gemstones with the zodiac, where each stone is said to enhance the traits of specific signs, offering guidance and harmony. Spiritually, gems are thought to help align energies, foster clarity, and support personal transformation.
Understanding the significance of each gemstone can help you choose the best one for your unique needs. Wehther you're seeking healing, spiritual growth, or simply wish to connect with the right energy, this section will guide you in finding the perfect stone that resonates with your inner self.
Let us help you discover the gemstones that truly speaks to you and embrace their transformative power.