đ Frequently Asked Questions
About Siam Gems Club
Who is behind Siam Gems Club?
Siam Gems Club is a family-run gemstone house based in Thailand. We specialize in ethically sourced rubies, sapphires, and fine colored gemstones â selected at origin and traditionally cut in Chanthaburi, the gemstone capital of Thailand.
Where are you located?
We are based in Nongprue, Thailand, with deep roots in Chanthaburi and sourcing regions across Thailand and neighboring countries.
Gemstones & Sourcing
Are your gemstones natural?
Yes â all gemstones we offer are natural. We do not sell synthetic or lab-created stones.
Do you offer untreated gemstones?
Yes, when available. Untreated stones are clearly labeled on product pages. Transparency is fundamental to us.
Where do your gemstones come from?
Primarily from Thailand and neighboring regions. We prioritize ethical, trace-conscious sourcing and support local mining and cutting communities.
Certification
Do your gemstones come with certificates?
- Above $499: gemstone certificate included
- Below $499: certification available upon request (lab fee applies)
Which gem labs do you use?
We work with respected Thai gemological laboratories such as BGL and GLC but also with internationally recognized gemological labs
Custom Orders
Do you offer custom-cut gemstones?
Yes â we specialize in custom cutting in collaboration with master cutters in Chanthaburi. Shape, size, color â tailored to your vision.
Is there a minimum order size?
No. We welcome orders from individual collectors, jewelry designers, and buyers of all scales.
How do I request a custom gemstone or jewelry piece?
Contact us at info@siamgemsclub.com or via our custom request form. Share your idea, preferred stones, and budget â we will be happy to help.
Jewelry
Are your jewelry pieces handmade?
Many of our malas and gemstone bracelets are handcrafted within our family. Selected gold and silver jewelry pieces are created by trusted artisan partners.
Do you resize or adjust jewelry?
Bracelet sizing can usually be adjusted.
Ring resizing depends on the design â please contact us before purchase.
Shipping & Delivery
Do you ship internationally?
Yes â we ship worldwide.
Which couriers do you use?
- International orders: FedEx or local Shipping Operator
- Thailand domestic orders: local courier / PromptPay arrangements
How long does shipping take?
- Thailand: 1â4 business days
- International:Â 5â10 business days, depending on destination
Is shipping insured?
High-value orders may include insurance depending on carrier policies. Additional insurance can be arranged upon request. Please read more about our shipping policy
Duties & Taxes
Are import duties included in the price?
No â import duties and taxes are the buyerâs responsibility, according to destination country regulations.
Payments
Which payment methods do you accept?
- Credit & debit cards
- PayPal
- Bank transfer
- Local Thai payment options including PromptPay
Please read more about our payment policy
Returns & Exchanges
Do you accept returns?
Yes â we want you to feel confident and happy with your purchase.
All standard items can be returned within 30 days of delivery, except:
- Custom-made items
- Made-to-order gemstones or jewelry
- Special-cut stones requested by the customer
Return conditions
- Contact us within 30 days of delivery
- Item must be unused, in original condition & packaging
- Return shipping is at buyerâs cost
If there is any concern regarding authenticity or craftsmanship, please reach out â we always support our customers with care and transparency.
Please read more about our return policy
Authenticity Guarantee
How can I trust the authenticity of your gemstones?
Authenticity and integrity are core to our business. Certificates are included for gemstones above $499 and optional for all others. We support independent third-party verification and are happy to assist.
Contact Us
Still have questions? We're here to help.
đŠ info@siamgemsclub.com
⨠Our Promise
Discover gemstones with character â crafted with heart in Thailand.
Unlock our treasures
Rubies
A Glorious Gemstone
The Ruby is the red variety of the mineral corundum and is regarded as one of the four most valuable gemstones in the world due to its hardness and beauty.
The name "Ruby" is derived from the Latin word "rubeus", meaning "red".
While Rubies come in various shades, the market typically recognizes three primary classifications: "Pinkish-Red", "Pigeon's Blood", and "Royal Red". The latter also includes the "Dark Red" Rubies, which are predominantly found in Thailand, Cambodia, and a few East African countries.
The most sought-after and frequently crafted into fine jewelry are gemstones sourced from Thailand, Myanmar, and Sri Lanka. These regions yield the most intense colors and the highest quality gemstones.
The Ruby has captivated humanity for centuries, earning a reputation as one of the most legendary gemstones. Numerous myths and legends have surrounded the Ruby since antiquity; it was said to bring luck and protection against misfortune and evil spirits. Often referred to as the "blood of the earth", the Ruby historically symbolized courage and bravery, while in modern times, it represents love, passion, and energy.
At Siam Gems Club, we showcase the most vibrant hues of this coveted geme. A significant portion of our inventory is sourced directly from the mines in Thailand, with few stones imported from our neighbour Maynmar and through visiting partners from Mozambique and Madagascar. The allure of the Ruby continues to mesmerize, making it a timeless treasure in the world of gemstones.
Sapphires
The World of Sapphires
Sapphires are a captivating variety of the mineral corundum and rank among the most valuable gemstones in the world. Known for their remarkable hardness and beauty, Sapphires are second only to diamonds in terms of hardness, with Rubies which are red corundums, coming close.
The name "Sapphire" derives from the Greek word meaning "blue". When one thinks of Sapphires, the mind often conjures images of exquisite blue gemstones in various shades. These hues range from sky blue and pastel blues to deep indigo and nearly black tones. Each color typically reflects its geographical origin and is classified into numerous shades. Generally, only blue Sapphires without additional qualifiers are referred to simply as Sapphires.
However, the color spectrum of Sapphires extends far beyond blue. Pure corundum is categorized as a white or colorless Sapphire, also known as "Leuco Sapphire", and serves as an alternative in jewelry to white diamonds.
Meanwhile, the distinction between a pink-red Ruby and a pink Sapphire can be challenging to perceive with the naked eye, despite modern lab techniques providing reliable analyses.
Among the rarest and most sought-after is the Padparadscha Sapphire, showcasing a beautiful pink-orange or orange-pink hue, named after the Singhalesian word for lotus flower. Corundums in gem quality that are neither blue, colorless or red are collectively termed "Fancy Sapphires", marked by their distinct colors such as yellow Sapphire.
The Sapphire holds deep historical significance across cultures, symbolizing power, beauty and loyalty, while also being valued in esotericism and healing practices.
At Siam Gems Club, we proudly offer a diverse array of Sapphires in various colors sourced mainly from Thailand, Cambodia, Laos, and other regions, including Australia and Sri Lanka, alongside exquisite pieces from Africa through our traveling partners.
"In the ancient whispers of Persia, it was said that the earth rested upon a colossal sapphire, its deep azure hue reflecting the boundless sky above."
Handmade by Lianne
Lianne is an artist whose essence flows through every creation she touches. With an innate intuition and profound knowledge of gemstones, she crafts not just jewelry, but talismans imbued with love and energy. Each mala, each bracelet, each piece of beauty she creates is a journey, a meditative experience where time dissolves, and inspiration unfolds.
Lianne understands that these pieces are more than adornments; they are bridges connecting the wearer to their inner self and the universe. With every ornament strung, she channels intention, ensuring that the right jewel meets the right soul. Whether you seek it or it finds you, know that each treasure carries a whisper of the divine, inviting peace and harmony into your life.
The Significance of Gemstones
Gemstones have held deep meaning for centuries, revered not only for their stunning beauty but also for their powerful symbolism and unique energies. From ancient civilizations to modern-day practices, these precious stones have been believed to possess healing properties, bringing balance and protection to those who wear them. Many cultures associate gemstones with the zodiac, where each stone is said to enhance the traits of specific signs, offering guidance and harmony. Spiritually, gems are thought to help align energies, foster clarity, and support personal transformation.
Understanding the significance of each gemstone can help you choose the best one for your unique needs. Wehther you're seeking healing, spiritual growth, or simply wish to connect with the right energy, this section will guide you in finding the perfect stone that resonates with your inner self.
Let us help you discover the gemstones that truly speaks to you and embrace their transformative power.